Turn Back Time… Again!
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It’s that time of year when producer Chris Higgins takes a moment to look back on some of the excellent advice from past guests on The CX Leader Podcast. Having covered a variety of topics from mystery shopping, CX in government, and even how one of the “happiest places on earth” executes their customer experience, there’s a vast number of “take home value” segments to choose from, but this episode focuses on four particularly insightful tips for CX leaders.
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Tags: Myles Grote Chris Higgins Upper Hand take-home value Sydney Heimbrock Turn Back Time Chelsie Bright Brad Harmon Troy Powell Qualtrics Jenn Vogel Steve Walker Voxpopme